Terms of Service

Last updated: 21 September 2026

Welcome to LiveTech. These Terms of Service govern your use of the LiveTech website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or purchase products from LiveTech.

1. About LiveTech

LiveTech is an online store offering technology products, including but not limited to smart rings, smartwatches, electronic accessories and other technology-related products.

2. Use of Our Website

You agree to use the LiveTech website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorised access to our website or systems.
• Interfere with the operation or security of the website.
• Copy, reproduce or misuse LiveTech’s content, branding, images or materials without permission.
• Submit false or misleading information when placing an order.

LiveTech reserves the right to refuse service or restrict access to the website where reasonably necessary and permitted by law.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on our website are accurate.

However, colours, appearance and certain specifications may vary slightly from the images shown on the website depending on the product, manufacturing batch, lighting and your device’s display.

Technology products may also require compatible smartphones, applications, operating systems, Bluetooth connections or other equipment. Compatibility requirements will depend on the individual product.

Customers are responsible for checking product specifications and compatibility before purchasing.

4. Pricing

All product prices displayed on the LiveTech website are shown in South African Rand (ZAR) unless otherwise stated.

LiveTech reserves the right to change product prices, promotions and offers at any time.

A price change will not affect an order that has already been accepted and paid for, except where an obvious pricing error has occurred.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order is subject to availability and successful payment.

LiveTech reserves the right to cancel or refuse an order where reasonably necessary, including where:

• A product is unavailable.
• There is an obvious pricing or product description error.
• Payment cannot be verified.
• We suspect fraudulent or unauthorised activity.
• The order cannot reasonably be fulfilled.

If we cancel an order after payment has been received, an applicable refund will be processed.

6. Payments

Payments are processed through the payment methods made available on the LiveTech website.

You agree to provide accurate and valid payment and billing information.

LiveTech does not store your complete card details where payment processing is handled by an external payment provider.

Payment transactions may be subject to the terms and conditions and privacy policies of the applicable payment provider.

7. Shipping and Delivery

LiveTech will arrange delivery to the address provided by the customer during checkout.

Customers are responsible for ensuring that their delivery information is accurate and complete.

Delivery times provided by LiveTech are estimates and may be affected by circumstances outside our reasonable control, including courier delays, public holidays, adverse weather, strikes, incorrect delivery information or other unforeseen circumstances.

Once an order has been dispatched, customers may receive tracking information where available.

8. Returns, Refunds and Defective Products

Returns and refunds are governed by our Returns & Refund Policy, together with any rights provided to consumers under applicable South African law.

If you receive a defective, damaged or incorrect product, please contact LiveTech as soon as possible.

Please do not return a product without first contacting LiveTech and receiving return instructions.

Nothing in these Terms of Service limits any consumer rights provided by applicable South African law.

9. Technology Products and Third-Party Applications

Some LiveTech products may require third-party applications, software or services to operate.

LiveTech does not control third-party applications, software platforms, app stores or services.

The availability, functionality, compatibility and terms of third-party applications may change independently of LiveTech.

Customers are responsible for downloading applications from legitimate sources and following the manufacturer’s setup and usage instructions.

10. Product Performance

Technology products may have limitations relating to battery life, connectivity, sensors, compatibility, software and environmental conditions.

Product specifications and performance may vary depending on usage, device compatibility, software updates and other factors.

Where a product includes health, fitness or activity-tracking features, such information is provided for general informational purposes and should not be treated as professional medical advice or as a medical diagnosis.

11. Intellectual Property

All content on the LiveTech website, including logos, branding, text, graphics, photographs, product descriptions and other materials, belongs to LiveTech or its respective licensors unless otherwise stated.

You may not reproduce, modify, distribute, sell or commercially use LiveTech content without prior written permission.

12. Third-Party Links

Our website may contain links to third-party websites, applications or services.

These links may be provided for convenience. LiveTech does not control and is not responsible for the content, security, availability or practices of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, LiveTech will not be responsible for losses arising from circumstances outside our reasonable control.

Nothing in these Terms of Service excludes or limits any liability or consumer right that cannot legally be excluded or limited under South African law.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website and placing an order, you acknowledge that your information may need to be processed to provide products and services, process payments, communicate with you and arrange delivery.

15. Changes to These Terms

LiveTech may update these Terms of Service from time to time.

The updated version will be posted on our website with the updated date.

Your continued use of the website after changes have been posted constitutes acceptance of the updated Terms, to the extent permitted by law.

16. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes will be handled in accordance with applicable South African law and the rights and remedies available to consumers.

17. Contact Us

If you have any questions regarding these Terms of Service, your order or our products, please contact LiveTech using the contact details provided on our website.

LiveTech
South Africa