Shipping Policy

Last updated: 21 September 2026

At LiveTech, we aim to make ordering your technology products as simple and convenient as possible. This Shipping Policy explains our delivery charges and shipping process.

1. Shipping Within South Africa

We offer standard nationwide shipping within South Africa for a flat fee of:

R150 per order

We deliver to most locations throughout South Africa using our selected delivery partners.

Delivery times may vary depending on your location, courier availability and other circumstances.

2. International Shipping

LiveTech offers international shipping for a flat fee of:

R300 per order

International delivery times may vary depending on the destination country, customs processing, courier availability and other circumstances outside of LiveTech’s control.

Please note that international orders may be subject to customs duties, import taxes, clearance fees or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

3. Processing Times

Orders are processed after successful payment has been received.

Please allow reasonable processing time before your order is handed over to the courier.

Orders placed on weekends or public holidays may only be processed on the next business day.

4. Delivery Times

Delivery times are estimates and are not guaranteed.

Delays may occur due to:

• Courier delays
• Incorrect or incomplete delivery information
• Public holidays
• Adverse weather
• Customs processing
• High-volume periods
• Strikes or service interruptions
• Circumstances outside LiveTech’s reasonable control

Where tracking information is available, it will be provided to the customer once the order has been dispatched.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact information when placing an order.

LiveTech is not responsible for delays or additional costs resulting from incorrect or incomplete delivery information supplied by the customer.

6. Lost or Damaged Packages

If your package appears to have been damaged during delivery, please contact LiveTech as soon as possible and provide photographs of the package and product.

If your order does not arrive within the expected delivery period, please contact us so that we can assist with the courier investigation where applicable.

7. International Orders

International customers are responsible for ensuring that the products they order can legally be imported into their country.

LiveTech is not responsible for products being delayed, held or rejected by customs authorities in the destination country.

Any applicable customs duties, import taxes or clearance charges are the responsibility of the customer.

8. Shipping Charges

Shipping charges are displayed during the checkout process before payment is completed.

Current standard shipping rates:

South Africa: R150
International: R300

LiveTech reserves the right to update shipping charges when necessary. Any applicable shipping charge will be shown to the customer before the order is completed.

9. Contact Us

If you have any questions about your delivery or shipping, please contact LiveTech using the contact details provided on our website.

LiveTech
South Africa